Case Study: McNeill Hotel Company achieves rapid growth to 17 hotels and reduced overhead with M3

Growing Business While Shrinking Overhead

McNeill Hotel Company, a Germantown, TN–based hotel management firm that launched in 2014 with a single property, needed to grow quickly while keeping corporate overhead and accounting headcount lean. To scale without building a large in-house accounting team and to provide consistent training and resources for new properties, McNeill chose M3 and its accounting/analytics platform, including M3 Professional Services (M3PS).

M3 deployed its platform and M3PS—remote hotel accounting professionals who handle day-to-day accounting under McNeill’s leadership—enabling McNeill to expand from 1 hotel in 2014 to 17+ properties by 2017 while reducing recruiting and staffing burdens. The M3 solution delivered centralized dashboards, customizable reports and streamlined processing, giving McNeill timely financial oversight and measurable cost savings as the portfolio grew.

McNeill Hotel Company

Mark Ricketts

President & Chief Operating Officer