Case Study: Kaplan unifies global team collaboration with Mio

Kaplan streamlines global collaboration and saves hundreds of thousands with Mio

Kaplan, a leading international education services provider, faced significant collaboration challenges because its U.S. employees used Google Workspace while its European teams used Microsoft Teams. This created communication silos, wasted employee time due to constant switching (the "toggle tax"), and increased IT complexity. Vendor Mio provided an interoperability solution to bridge these platforms without a costly migration.

By implementing Mio's Chat Sync and Directory Sync capabilities, Kaplan integrated its Google Workspace and Microsoft Teams environments. This allowed for seamless cross-platform communication, which streamlined workflows and reduced operational overhead. The results included enhanced productivity, improved employee satisfaction, simplified IT management, and significant cost savings by avoiding a full platform migration.

Kaplan