Case Study: Korsholm achieves a 33% AOV lift with M-Connect Media's Magento 2 heritage storefront

Korsholm boosts AOV by 33% with M-Connect Media

Korsholm, a centuries-old Scandinavian craftsman-tool maker, faced the challenge of creating an online storefront that reflected its heritage feel without sacrificing modern user experience. They also needed a solution to clearly communicate the long SLAs for their many made-to-order products. They partnered with M-Connect Media on the Magento 2 platform to address this.

M-Connect Media built an editorial-style heritage UI and implemented a made-to-order workflow with progress-tracking emails, alongside multi-language support translated by domain experts. The solution delivered by M-Connect Media resulted in a 33% increase in average order value, a transparent 14-day SLA communication, and a high customer satisfaction rating of 4.7 out of 5.

Korsholm