Case Study: Arabic Food Restaurant increases direct online orders with Lyve Order

How a popular Arabic food restaurant significantly increased online orders with 400 extra order per month and direct engagement of customers

An Arabic food restaurant, an established brand with popular outlets, faced challenges in growing its online sales due to stiff competition from aggregator apps. The restaurant struggled with hefty commissions, an inability to retarget customers or capture their data, and low direct sales. Seeking to promote its brand and increase profits, it turned to the vendor Lyve for a solution using their order generation product.

Lyve implemented a customized ordering system integrated with the restaurant's website and social media. The solution included a QR code for dine-in orders and a payment link facility to consolidate transactions. This allowed the restaurant to directly engage customers, capture their data, and streamline operations. The implementation by Lyve yielded significant results, including an additional 400 orders per month, a 50% increase in direct website orders, and the consolidation of over 150 monthly payments.