Case Study: Smart Care Equipment Solutions achieves nearly 75% reduction in collisions and 72% utilization rate with Lytx

Smart Care moves from operational improvements to safety and back

Smart Care Equipment Solutions, the nation’s largest commercial kitchen equipment maintenance company with 500+ technicians and roughly 600 service vehicles, needed denser service routes and faster response times but was hampered by costly collisions, rising insurance claims, and ineffective coaching. Their existing GPS-only telematics provided limited, delayed data with no visual context or centralized coaching history, making it difficult to correct risky driving behaviors or support a highly mobile workforce.

They deployed the Lytx Driver Safety Program—combining video telematics, fleet tracking, and remote coaching—to streamline coaching and improve routing. The results: a 72% technician utilization rate (above the 60% goal), nearly a 75% drop in collisions, a 32% decrease in frequency/severity of risky driving events, a 45% reduction in distracted driving, lower insurance and collision costs, and more effective, time-efficient coaching.

Smart Care Equipment Solutions

Kevin Kelley

Safety & Health Manager