Case Study: School District of Philadelphia improves staff well-being and student success with Lyra Health

School District of Philadelphia achieves 97% provider retention with Lyra Health

The School District of Philadelphia, a large urban school district with over 20,000 employees, recognized that supporting the mental well-being of its workforce was essential for improving student academic outcomes. The district faced the challenge of providing accessible, high-quality mental health care to its diverse staff at scale, especially in a city where accessing such services can be difficult. To address this, they partnered with the vendor Lyra Health to implement its mental health support services.

Lyra Health provided the district's employees with 24/7 access to a vast network of therapists and coaches, along with self-help tools and critical incident support. The solution delivered exceptional results, with appointments available within one day and 97% of members staying with their first matched provider. This led to a 95% member satisfaction rate and provided essential support for staff retention and well-being, enabling employees to bring their best selves to the classroom.

School District of Philadelphia