Case Study: Inova boosts staff retention and mental wellness with Lyra Health

Inova cuts voluntary turnover to 11.3% with Lyra Health

Inova, a leading nonprofit health care provider, faced intense pressure on its staff, with burnout and compassion fatigue skyrocketing during the COVID-19 pandemic. Their challenge was to provide robust mental health support for their 27,000 team members and their families to boost staff retention and wellness. To address this, they turned to the vendor Lyra Health for its mental health benefit services.

By implementing Lyra Health's services, Inova provided its workforce with easy, reliable access to high-quality mental health care, including specialized programs for children and adolescents. The results were significant, with the annual voluntary turnover rate dramatically decreasing from over 16% to 11.3%. Furthermore, 83% of members in care improved or recovered, and the program saw over 11,000 registrations and more than 27,000 completed sessions, proving Lyra Health's profound impact on workforce stability and well-being.

Inova