Case Study: NMDP reduces donor travel costs and simplifies transportation with Lyft Business

NMDP reduces donor travel costs by up to 40% with Lyft Business

NMDP, a global nonprofit organization focused on facilitating blood stem cell transplants, faced the challenge of managing ground transportation for the nearly 40% of its life-saving donors who must travel to unfamiliar cities. The process was previously cumbersome and required donors to pay out-of-pocket, creating a significant hurdle. To address this, NMDP partnered with vendor Lyft Business to implement a solution using their AutoPay service.

The solution provided by Lyft Business used centrally administered payments to eliminate out-of-pocket expenses for donors and automate ride tracking and accounting. This resulted in a more convenient experience for donors and a significant reduction in administrative overhead for NMDP. The partnership had a measurable impact, reducing the cost of managing donor travel by up to 40% and speeding up the delivery of transplants to patients.

NMDP