Case Study: Biotech improves employee satisfaction and commuter travel with Lyft Business

How a top biotech company in the Bay Area improves employee satisfaction and engagement with a managed travel program

Biotech, a leading Bay Area biotechnology company, wanted to improve employee satisfaction and engagement while better managing business travel for its 14,000-person workforce. Its commuting and travel network did not cover all employees, and travel managers lacked the reporting tools needed to improve visibility, compliance, and cost control. Lyft Business helped address these challenges with managed transportation support, including ride options for commuters and business travelers.

Lyft Business implemented Lyft Codes for free rides home during off-peak shuttle hours, along with Business Profiles and Business Portal reporting for better spend visibility and ride tracking. The program activated 6,000 business profiles, cut pick-up times from 30 minutes to 4 minutes, and increased rideshare usage from $100K per year to $100K per month while reducing spend by 25% year over year.

Biotech