Case Study: Leading Global Consulting Firm reduces travel costs and automates expense reporting with Lyft Business

How a leading global consulting firm uses Lyft to win talent and reduce travel costs by 15%

Leading Global Consulting Firm, one of the world’s top 10 professional services firms, needed a better way to manage more than 3.5 million annual ground trips for 20,000+ employees. Rising travel spend, time-consuming expense reports averaging $30 each, limited visibility into weekly rides, and compliance issues were creating inefficiencies and hurting both margins and the employee experience. Lyft Business was brought in to help modernize its business travel program with a smoother, more traveler-friendly approach.

Using Lyft Business Profiles for automatic expensing and the Lyft Business Portal for spend and usage insights, Leading Global Consulting Firm streamlined ground transportation and improved reconciliation. With Lyft Business, the firm achieved 98% automated expense reporting, reduced travel costs by 15%, and earned a traveler rating of 4.8 out of 5, while gaining better control and understanding of ground transportation usage.