Case Study: CompuGroup Medical reduces attrition with LutherOne

How CompuGroup Medical, a Leading eHealth Company, Prevents Attrition Using LutherOne

CompuGroup Medical, a leading eHealth company, faced the challenge of preventing employee attrition and continuously understanding its company culture. They needed a way to listen to employees constantly and measure the impact of their internal actions to ensure a sustainable and agile workplace. To address this, they turned to LutherOne's continuous survey solutions.

Using LutherOne, CompuGroup Medical implemented a system of smart, rotating questions to map crucial cultural areas with minimal effort from employees. The real-time dashboards and tailored recommendations allowed leaders to identify and address problems promptly. The solution delivered significant results, including a 29-point increase in eNPS for their Telesales team and marked improvements in trust, empowerment, and loyalty, effectively helping LutherOne prevent attrition.

CompuGroup Medical

Zuzana Jandorova

CompuGroup Medical