LunarLab
32 Case Studies
A LunarLab Case Study
TabX, a startup in the hospitality technology space, had a mobile app that allowed bar guests to manage their tabs and payments directly from their phones. While the product concept was useful, the app's interface and user flows lacked clarity and consistency, creating friction for users. TabX brought in LunarLab to redesign the experience from onboarding to tab closeout.
LunarLab implemented a comprehensive UX redesign focused on improving onboarding, account creation, location discovery, and payment setup. The solution included new user flows, wireframes, UI designs, and a design system to ensure future consistency. The redesigned TabX app launched in summer 2026, resulting in a more intuitive and cohesive user experience. LunarLab delivered a complete, implementation-ready vision, though quantitative outcomes were not available at the time of the case study.