Case Study: Sprockets improves hiring workflows with LunarLab UX design

Sprockets reduces hiring clicks and improves ADA compliance with LunarLab

Sprockets, an AI-based hiring solution startup, engaged the vendor LunarLab to redesign their existing responsive web app. The challenge was that the application had clunky and confusing workflows, a problematic color scheme that failed accessibility standards, and lacked features that would allow customers to be self-sufficient.

LunarLab implemented a comprehensive solution that included simplifying the navigation and information architecture, clarifying UI copy, and introducing an ADA-compliant design system with new color and typographic guidelines. This redesign reduced the time and clicks required for hiring managers to complete primary tasks. LunarLab also added new features for onboarding, subscription, and billing management, which reduced the customer's reliance on support and made the application more self-service.

Sprockets