Case Study: Checkworks improves check ordering accuracy and efficiency with LunarLab and Doozer Software

Checkworks improves check ordering efficiency and reduces reprint errors with LunarLab

Checkworks, a provider of personal and business checks, partnered with LunarLab to redesign their outdated website. Their challenges included an aging site architecture, a difficult process for re-ordering checks, and a high rate of order errors that led to costly reprints and customer dissatisfaction.

LunarLab implemented a redesigned website with a streamlined user experience. Key solutions included a prominent re-order link, a redesigned product page with explicit options to minimize selection errors, and a dedicated checkout step for customizing and previewing checks. This solution by LunarLab successfully improved order accuracy and increased efficiency in the check ordering process for the customer.

Checkworks