Case Study: Tekion automates global onboarding across 200+ apps with Lumos

Tekion automates global onboarding across 200+ apps with Lumos, resolving 95% of 1,500 monthly tickets առանց manual intervention

Tekion, an AI-native automotive technology company, faced a significant challenge in Identity and Access Management. Managing a global team of over 3000 employees required a 24/7 operation to handle access across more than 200 SaaS applications, leading to access sprawl. To address this, Tekion turned to Lumos for a solution involving lifecycle management.

Lumos implemented its platform to automate Tekion's global onboarding and access processes. The solution successfully scaled the company's identity management, drastically reducing manual work. The results were substantial, with Lumos handling over 1500 access requests monthly and automatically resolving 95% of those tickets without any need for manual intervention.

Tekion