Lumos
14 Case Studies
A Lumos Case Study
Code42, a cybersecurity company specializing in insider risk management, faced challenges with manual IT access request tickets and compliance reviews. Their identity and access management team spent hours daily on these processes and sought an automated solution from vendor Lumos that would integrate with Okta and Slack to improve security and reduce privileged access.
Lumos provided a platform to automate access requests and streamline access reviews. The solution integrated with Slack to handle tickets and implemented time-based access for critical applications. As a result, Code42 automated 100% of access tickets, reduced privileged access by 67%, improved their security posture score by 30%, and brought the average time-to-resolution for a ticket down from days to just four minutes.