Case Study: Checkr cuts IT tickets 20% and saves $230K with Lumos

Checkr automates 20% of IT tickets and saves $230K with Lumos

Checkr, a technology company providing background check solutions, faced a challenge of balancing a high volume of IT access requests with the need to reduce skyrocketing software costs. To address this, they implemented the Lumos AppStore, a self-service solution from vendor Lumos.

The Lumos solution automated access requests and introduced time-based access and inactivity workflows to reclaim unused software licenses. This resulted in Checkr automating 20% of its IT tickets and slashing $230,000 in SaaS costs. The Lumos platform was also fully implemented in under 90 days.

Checkr