Case Study: Renti streamlines tenant applications with Lumin Sign API

How seamless eSigning became a key sales feature for Renti

Renti, a New Zealand-based property management platform, faced significant challenges with its previous eSignature provider, including unimpressive functionality and critically slow support that risked customer relationships. Seeking a secure and responsive solution to manage over 750,000 tenant accounts, the company turned to Lumin and implemented the Lumin Sign API to overhaul its document workflow.

Lumin provided a secure, integrated eSignature solution backed by highly responsive, collaborative support and rapid development cycles. This partnership resulted in a 30% reduction in signing-related support tickets, allowing Renti's team to focus on proactive service. The Lumin Sign API became a key sales feature, differentiating Renti in the market and skyrocketing its product offering.

Renti

Drake Farmer

Chief Operating Officer