Case Study: Living Spaces improves omnichannel commerce with Luminos Labs

Living Spaces boosts revenue 48% with Luminos Labs

Living Spaces, a California-based furniture retailer, faced challenges with its outdated and inefficient custom-built eCommerce platform. The website was not optimized for mobile, had poor SEO, and made internal teams reliant on IT for updates, which stalled revenue growth. They partnered with Luminos Labs to implement a new solution using the Luminosity Optimizely Accelerator.

Luminos Labs helped Living Spaces launch a new Optimizely platform with no downtime, integrating it with Microsoft Dynamics 365 and Bloomreach search. Subsequent phases included implementing an inRiver PIM system and a Cylindo product configurator. This solution led to a 48% overall revenue increase, an 89% increase in mobile revenue, and a 10% lift in in-store revenue immediately after launch. Living Spaces can now manage the platform in-house and continues to work with Luminos Labs on larger projects.

Living Spaces