Case Study: Troutman Pepper achieves 90% client cost reduction and cuts review time from 2 months to 2 weeks with Luminance

Troutman Pepper - Customer Case Study

Troutman Pepper, a national law firm with over 1,200 attorneys, was retained by a healthcare staffing client to assess whether an internal reorganisation across multiple states would breach contractual obligations. A three‑person team faced a 12,000+‑document review that was impractical within the client’s deadline and budget, so they deployed Luminance’s AI‑powered platform to analyze the entire dataset rather than rely on risky sampling.

Luminance was live within hours via its cloud platform and VDR synchronization (including HighQ), using supervised and unsupervised machine learning to auto‑label Change‑of‑Control, Notice, licensing and governing‑law provisions and present interactive visualizations. The Luminance deployment helped the team identify ~2,000 pertinent documents, cut review time from over 400 hours (≈2 months) to 135 hours (≈2 weeks), enabled work three times faster, delivered total insight into 12,000+ documents, and reduced client costs by 90%.

Troutman Pepper

Jeremy Levy

Partner