Case Study: Multinational law firm achieves rapid, cost-effective DSAR review with Luminance Discovery

Multinational law firm - Customer Case Study

Multinational law firm tasked with responding to a time‑critical Data Subject Access Request (DSAR) and managing highly sensitive, encrypted data turned to Luminance—already a Luminance Diligence customer—to run the review using Luminance Discovery. The firm faced extreme deadlines and complex workflow needs, including rapid ingestion, secure processing of encrypted sources, and strict controls over privileged material and redactions.

Luminance implemented Luminance Discovery (including processing at its data centre) and features such as duplicate detection, TaskSync automated task assignment, inline redaction and flexible permission levels. The platform was set up and review begun within a day of upload, duplicates were excluded to save review time, additional encrypted data was processed and the review was completed in days by a small team with no prior Discovery experience—delivering a faster, more cost‑effective outcome with real‑time permissions and easy redaction for production.