Case Study: Burness Paull achieves 80% dataset reduction and 50% faster DSAR review with Luminance Discovery

Burness Paull - Customer Case Study

Burness Paull, a top-tier Scottish law firm, needed to meet strict GDPR timescales to respond to a Data Subject Access Request (DSAR) for a former employee. Having seen Luminance’s technology in other work, Burness Paull selected Luminance’s Discovery platform — a cloud-deployed solution that requires no prior training or configuration — to accelerate their review and meet the deadline.

Luminance’s Discovery rapidly read and analysed a mixed dataset of nearly 6,000 documents, culling 80% of the data within minutes through de-duplication and email threading and delivering an estimated 50% time saving versus manual review. The cloud platform also enabled seamless remote working during COVID-19, provided task management and one-click reporting, and Burness Paull have since committed to using Luminance Discovery for all future DSARs.

Burness Paull

Sam Moore

Former Innovation Manager