Case Study: Heineken boosts inclusion and team development with Lumina Learning

Heineken - Customer Case Study

Heineken wanted a psychometric approach that better reflected its diversity and inclusion values, after previous tools felt like a partial fit. In 2019, the company explored options and selected Lumina Learning, using Lumina Spark as the new personality assessment solution.

Lumina Learning implemented Lumina Spark across Heineken UK through workshops, webinars, tailored team development plans, and virtual, hybrid, and in-person support. The tool became part of everyday life at Heineken, helping with team development, communication, stress, conflict, and self-awareness, while also supporting inclusive leadership; 1,500 leaders completed the Inclusive Leadership programme in 2021, bringing the total trained to 13%.

Heineken

Pamela Dale

Heineken