Case Study: Tesco develops high-performing teams with Lumina Learning

Developing high performing teams at Tesco

Tesco, the British multinational groceries and general merchandise retailer, needed to support a new strategy focused on client needs and greater competitiveness through opening Tesco Extra stores. To do this, key managers in the store development programme had to become stronger team builders who could lead high-performing teams under pressure and with immovable deadlines. Lumina Learning was brought in to help address this challenge.

Lumina Learning developed a Lumina Team programme for Tesco using Lumina Spark and Lumina Team to build self-understanding and interpersonal awareness, with team wheels created from Lumina Spark Portraits and delivered through two-day interventions plus a one-day follow-up for the top team. The programme helped Tesco improve team communication competencies, enabled crucial conversations during deadline pressure and difficult team dynamics, and visibly improved team performance, with the key manager becoming more inspired and fully engaged.

Tesco