Case Study: Interra Credit Union enhances digital banking with Lumin Digital

How Lumin Digital Is Helping Interra Credit Union Innovate Quickly

Interra Credit Union, a credit union with approximately 85-90,000 members, faced challenges with outdated technology, poor customer service, and lagging innovation in its digital banking services. To modernize its platform and enhance the member experience, Interra partnered with the vendor Lumin Digital for a new online banking solution.

Lumin Digital implemented its online banking platform through a highly collaborative and flexible development process, which included weekly meetings and dedicated project management. The solution provided members with new features like customizable dashboards, card controls, and a self-service commercial suite. This partnership allowed Interra to offer a more personalized and efficient digital banking experience, deepening member engagement and trust as a valued financial resource.

Interra Credit Union

Candace Gleason

Vice President of Operations Support