Case Study: Areas achieves faster digital quality management with Lumiform

How Areas uses Lumiform’s software for travel gastronomy

Areas, an international market leader in travel gastronomy, faced significant challenges managing hygiene audits and documentation across its 200+ global service plazas and parks. Their operations relied on inefficient paper-based systems for critical tasks like temperature logs and audits, with no uniform digital process. Daniela Peters, responsible for quality management, sought a flexible foodservice software to solve this, eventually selecting Lumiform.

Lumiform provided a highly customizable platform, allowing Areas to build unique digital checklists and tours tailored to each location's specific needs. This replaced all paper forms, including for HACCP compliance and pandemic measures. The solution’s actions feature enabled direct issue reporting, saving time and increasing team independence. Results included 30% time savings on documentation, 100% customization of checklists, and 50% faster problem resolution. Areas also achieved fully digital, transparent operations across all its global teams with Lumiform.

Areas

Daniela Peters

Sustainability & Environmental Officer