Case Study: Virgin Atlantic reduces time-to-hire by 20% and streamlines global recruitment with Lumesse Talent Acquisition

Virgin Atlantic Uncovers the Best Talent and Cuts Time to Hire by 20%

Virgin Atlantic, Britain’s second-largest airline, faced a high-volume, paper-based recruitment challenge as it scaled globally: roughly 120,000–130,000 applications for about 2,200 vacancies a year, lengthy two-month hiring cycles, administrative overheads and an inconsistent candidate experience—all while needing to maintain strict security checks for overseas hires.

By rolling out Lumesse Talent Acquisition enterprise-wide, Virgin Atlantic created a single applicant database with online applications, job alerts, self-service testing and virtual recruitment capabilities. The system enabled remote hiring (for example recruiting Nairobi staff from London), processed 5,700 applications for 48 vacancies in 42 days, cut average time to hire by over 20% (with interviews arranged within four days), filled 33 roles in three months via job alerts and is expected to reduce overheads by about 19%—all while improving candidate experience and maintaining security.

Virgin Atlantic