Case Study: TUI UK & Ireland achieves 50% reduction in recruitment costs with Lumesse Talent Acquisition

Talent Acquisition Solution Saves 50% of Recruitment Costs in First Six Months of Implementation

TUI UK & Ireland, part of TUI Travel PLC formed after the merger of Thomson and First Choice, needed to speed up time-to-offer and create a better candidate experience to compete for seasonal and high-volume talent. The business also faced the operational challenge of harmonising different terms and conditions and streamlining recruitment processes across the merged organisations.

TUI implemented Lumesse Talent Acquisition—adding referencing and campaigns/events modules—and Lumesse Onboarding to automate contract production through its career site. The solution, delivered on time and on budget, cut time from offer to contract from three weeks to 48 hours (a 90% reduction), handled 22,000 applications and 1,100 offers, reduced cost per hire by 50% in the first six months, halved HR administration in contract production, and improved hire quality and acceptance rates.

TUI UK & Ireland