Lumesse
37 Case Studies
A Lumesse Case Study
SIA Engineering Company (SIAEC), a Singapore Airlines subsidiary and leading aircraft MRO with about 5,800 employees, was running a manual, paper-based performance appraisal process that was time-consuming, hard to track and relied on disparate spreadsheets extracted from SAP. The company needed a single, user-friendly online platform to consolidate performance data, improve assessment accuracy and enable administrators to monitor completion and generate management reports.
SIAEC implemented Lumesse Talent Management—a web-based, SAP-integrated solution—with training and a smooth initial rollout to over 4,000 non‑executive engineers and technicians. The system provides self-service entry, real-time performance indicators, dashboards and reporting; it removed most manual steps, sped up appraisals, widened objective performance measures and produced timely, comprehensive profiles that help identify training needs, support career development and manage high- and low-performing staff.