Case Study: Kruger Products achieves transparent performance management and faster HR decisions with Lumesse

Kruger Aligns its Talent and Manages Performance to Create Amazing Outcomes

Kruger Products, a leading Canadian manufacturer of tissue brands like Cashmere and Purex with about 2,500 employees across North America, the UK and Mexico, needed a centralised way to store development data and measure individual performance. Employees wanted clearer career paths and merit-based rewards, and Kruger’s attempts to build an in‑house system failed to deliver the transparency and tracking required for consistent talent management.

Kruger implemented Lumesse’s web-based Talent Management suite—including Career & Succession Planning, Performance Management and Learning—to give managers and employees self-service access, integrated reporting and SAP compatibility. The system now supports over 500 salaried staff and 20 HR users, speeds HR responses, improves interim reviews and objective alignment, helps reward and retain top talent, and the company reports stronger workforce performance and improved financial results.

Kruger Products