Case Study: Zoom scales globally with Lumen network and voice solutions

Zoom into the future Scaling a global communications innovator

Zoom, a leading cloud-based enterprise communications provider, was experiencing explosive growth and needed a network infrastructure that could scale globally while maintaining high-quality, 24/7 reliability. To support its fast-expanding customer base, Zoom turned to Lumen for services including MPLS/IP VPN, Wavelength Services, Dedicated Internet Access, and Voice.

Lumen implemented a comprehensive connectivity solution linking Zoom’s data centers across North America, Latin America, and Europe, while also supporting conferencing and Zoom Phone traffic. The result was greater global scalability, stronger reliability and security, and closer proximity to customers, helping Zoom deliver a better user experience as it handled more than 80 billion meeting minutes and continued its rapid expansion.

Zoom

Alex Guerrero

Manager of SaaS Operations