Case Study: Veolia achieves a unified intranet ecosystem and personalized digital workplace with LumApps

Veoli Unifying an Ecosystem of Internal Websites

Veolia, the world leader in water, waste, and energy management with operations in 60 countries and more than 170,000 employees, needed a single “homesite” to unify its Google Workspace and internal databases and to create a connected ecosystem of internal websites supporting multiple languages. After evaluating options, Veolia selected LumApps and its intranet platform for its powerful search, native G Suite integration, and multi‑language capabilities.

LumApps built Veolia’s “One to One” intranet, launched in May 2015, integrating content across the Google environment and enabling top‑down, bottom‑up and horizontal communication. The initial target of 40,000 users across 9 countries was met in three months; today about 100,000 users can customize personal spaces, subscribe to site feeds and bookmark apps. LumApps also delivered a tailored mobile app for the Top 500 executives in 2016 and is now used as a standard solution for many of Veolia’s intranet and some external sites.

Veolia

Lucy-Xi Luo

Corporate IS&T