Case Study: Thoughtworks connects 10,000+ global employees and drives engagement during IPO week with LumApps

Thoughtworks creates an extraordinary impact by connecting its global workforce during IPO week

ThoughtWorks, a global technology consultancy of 10,000+ employees, faced an urgent communications and knowledge-management challenge during its September 2021 IPO: legacy intranets and Google Sites couldn't support the scale or measurement needs for company-wide updates. ThoughtWorks turned to LumApps and used the LumApps Central platform to build a dedicated IPO section with news, FAQs and employee resources to centralize information and coordinate communications.

LumApps implemented a centralized knowledge base, newsletter functionality and integrated social advocacy tools, enabling metrics tracking and lightweight employee interaction. The results were measurable: over 75% of employees visited Central during IPO week, visits rose 51% on listing day, and social advocacy increased by 294%. LumApps’ Google Workspace integration and adoption-driving features improved collaboration, engagement and the team’s ability to support employees during major company events.

ThoughtWorks

Andy Yates

IT Business Partner