Case Study: Ray White achieves a connected culture and 53% active community adoption with LumApps

Ray White Business Success Founded on Strong Culture and Employee Community

Ray White, a leading Australasian real estate group with over 1,000 offices, faced a fragmented internal communications environment—relying on email and Google Chat with no central intranet, inconsistent onboarding, and limited opportunities for recognition, collaboration and wellbeing initiatives. To address this, Ray White partnered with LumApps to deploy the LumApps Employee Experience Platform, launching an internal site called “TOGETHER” to create a single, connected digital space for corporate and franchise team members.

LumApps implemented a Google Workspace–integrated intranet (supported by partner Place&Co) that automated onboarding, enabled 33 employee communities, and centralized culture and wellbeing programs. The platform drove strong engagement—53% of users have been active since launch and average session time is six minutes—while enabling new initiatives like video communications via LumApps Play and faster distribution of company information, improving recognition, connection and internal communications across Ray White.

Ray White

Natalie Hortz

Head of Organisational Development