Case Study: Randstad achieves 86% active user engagement and company-wide social collaboration with LumApps

Randstad Placing Humans at the Heart of Technology

Randstad, the global HR services leader, faced a digital transformation challenge—called Tech & Touch—to better connect people across brands, reinvent internal communication, and consolidate multiple SharePoint sites into a single, mobile-ready intranet. To meet this need Randstad partnered with LumApps to build Com’unity, a modern digital workplace and Employee Social Advocacy solution that combines top-down corporate communication with social communities and personalized employee experiences.

LumApps delivered the Com’unity platform with personalized homepages, brand pages, a “My Space” dashboard, and enterprise communities such as #teamrandstad, driving rapid adoption and engagement. The results were strong: 4,800 employees onboarded, 86% active users, 47% connected in the first two weeks, 100% of those connected interacted, and one month saw 324 new posts and 6,914 reactions—demonstrating LumApps’ measurable impact on culture, collaboration, and internal communication.

Randstad

Eberlyn Joseph

Internal Communication Manager