Case Study: TMX Group streamlines employee communications and launches a G Suite-integrated intranet with LumApps

Improving Corporate Communication at TMX

TMX Group, the Canadian operator of the TSX, TSXV and Montreal Exchange, needed a modern intranet after migrating to G Suite—SharePoint had poor search, was desktop‑only, required double-posting for bilingual content and didn’t support two‑way communications or easy publishing. TMX selected LumApps to deliver a G Suite‑native intranet (MyTMX) that would unify communications across 12 companies and 5 countries, improve accessibility and drive Google adoption.

LumApps managed the six‑month rollout, provided project and content guidance, and delivered features like a searchable User Directory, bilingual pages, integrated workflows and LumApps Analytics. The new MyTMX links 1,000+ employees across regions, drives daily engagement (average session ~5 minutes and near‑universal logins after major announcements), improved communication workflows and boosted G Suite adoption—demonstrating measurable gains in usage and content confidence under LumApps.

TMX Group

Aaron Jacob

Consulting PM