Case Study: Publicis Sapient achieves streamlined communications and improved content findability with LumApps

How to deliver a Cutting-Edge Employee Experience

Publicis Sapient, the digital transformation arm of Publicis Groupe with 15,000+ employees across 53 locations, faced an unwieldy 10-year-old Jive intranet with 200,000 pieces of content that clogged search and hindered communication. To modernize their employee experience and salvage relevant knowledge, Publicis Sapient partnered with LumApps to plan and execute a four-month migration and content audit, moving the most valuable assets into a new LumApps-powered intranet called Vox.

LumApps implemented the migration (50,000 pieces migrated), mapped metadata, introduced content lifecycle management, templates, and training to streamline contribution and discoverability, with minimal disruption to day-to-day work. The LumApps solution delivered measurable impact: Vox now drives +750K page views per year, ~22K weekly page views, ~4,100 weekly users and ~100 weekly contributors, while improving search relevance, editorial control and company-wide communication.

Publicis Sapient

Kevin Swallow

Product Manager