Case Study: Jebsen & Jessen achieves 100% adoption and unified global employee engagement with LumApps

How the company set out an employee engagement platform for their teams to build a social community and share personalized information

Jebsen & Jessen Hamburg Group, a distribution and service company with ~500 employees across 80 countries, faced the challenge of preserving its family spirit and aligning diverse divisions after rapid growth, acquisitions and increased remote work made their old intranet inadequate. They partnered with LumApps to create JJConnect, a social, cloud-based intranet available on desktop and mobile to centralize communication and build a shared company culture.

LumApps delivered a no-code, customizable intranet integrated with Microsoft Azure/Office 365 and productivity apps like Asana, enabling personalized homepages, departmental pages, an editorial workflow and smoother onboarding. The LumApps solution achieved 100% adoption, 11+ minute average session duration, 400+ published news articles, ~295k pageviews and ~5k views per week, significantly boosting employee engagement, knowledge sharing and cross‑division transparency.

Jebsen & Jessen

Hanna Priebe

Head of Communications and Marketing