Case Study: National Veterinary Associates boosts employee satisfaction and culture with LumApps

How an intranet changed a company's culture

National Veterinary Associates (NVA), one of the world’s largest veterinary networks, needed a better way to connect more than 40,000 employees across 1,300+ locations. Before LumApps, staff had to navigate multiple websites, an old SharePoint server, and inconsistent logins just to find basic tools, documents, and information.

LumApps implemented a cloud-based unified intranet called “GoFetch” that brought together key systems like Dayforce, Oracle, and ServiceNow with single sign-on, search, personalization, and analytics. With LumApps, NVA improved user satisfaction fivefold, made onboarding easier, reduced email overload, and strengthened company culture by giving employees a single digital hub for news, resources, and community.

National Veterinary Associates

Keenan Kibrick

Intranet Manager