Case Study: Finish Line achieves a digital identity for all 14,000 employees and boosts collaboration with LumApps

Finish Line a Digital Identity for 14,000 Employees

Finish Line, a U.S. athletic retailer operating roughly 950 locations, needed a modern intranet to leverage its new Google environment, break down silos between headquarters, store operations and field staff, and replace a 12‑year‑old platform. To drive this cultural change and improve collaboration for 14,000 employees across 900 stores, Finish Line selected LumApps to deliver a native G Suite–integrated digital workplace.

LumApps built Finish Line Connect (with Google and Onix), a customizable intranet deployed in three months that links 14,000 employees and 900 stores. The LumApps solution delivered clear results: a 90% reduction in emails between Store Ops and stores, 1.5M platform sessions, 30,000 Hangouts, 1.8M files on Google Drive (80,000 shared), and environmental and efficiency gains (144 trees saved); corporate teams now self-manage content and employee engagement and operational efficiency have markedly improved.

Finish Line

Matt Swikoski

Google FSR