Case Study: Schnucks achieves centralized internal communications and improved employee engagement with LumApps

Centralizing Internal Communications and Engaging with all Employees

Schnucks, a family‑owned supermarket chain with over 14,000 teammates across 113 stores, needed a way to connect frontline and office employees who were missing critical updates buried in email and scattered apps. In 2019 Schnucks partnered with LumApps to build a centralized intranet, “Schnucks Connection,” to solve inconsistent communications and give every teammate access to timely information and resources.

LumApps delivered a mobile‑first, G Suite‑integrated intranet with simplified single‑sign‑on and in‑store Chromebooks, enabling managers to push urgent updates and teammates to engage on the go. The LumApps solution became the organization’s one‑stop hub, drastically reduced email, doubled device deployment to 1,200 machines, saved $500,000 in hardware and licensing, and is estimated to save staff up to eight hours per week.

Schnucks

Sarah Watson

Digital Communications Lead