Case Study: Ascension Health achieves a unified brand voice and consolidated intranet with LumApps

Ascension Health unifies their brand voice as a leading hospital network

Ascension Health, one of the largest healthcare systems in the U.S. with 175K+ employees and 2,600 sites, needed to unify its brand voice and consolidate multiple legacy intranet and communication platforms (SharePoint, Sitecore, Lotus Notes, ColdFusion). To modernize employee communications and establish a single, consistent experience, Ascension Health selected LumApps to deliver a consolidated intranet solution, launching the nationwide Good Day Ascension homepage and related sites with Google Workspace integrations.

LumApps migrated legacy content, enabled Google-to-LumApps integrations, provided a multi-site architecture and user directory, and rolled out features like LumApps Social Advocacy. The platform now drives ~20K pageviews per day, ~12K connected users daily and ~200 new users connecting each day, delivering timelier, more consistent messaging, improving crisis communications during the pandemic, and strengthening Ascension Health’s unified brand and employee engagement.

Ascension Health

Jeff Hoffmaster

Senior Director of Collaboration Technologies