Case Study: Ziaja achieves higher conversions and cart value with Luigi’s Box

Ziaja boosts autocomplete cart value by 10% with Luigi's Box

Ziaja, a cosmetics and body care manufacturer, needed to improve the shopping experience on its multilingual e-commerce site. Their existing search function was failing, causing unclear results and too many searches with no results, which prevented customers from finding products and hurt conversions. To solve this, they partnered with Luigi's Box to implement its Search and Autocomplete products.

Luigi's Box implemented a modern search solution that processed queries accurately across multiple languages and used features like synonyms and no-result prevention. This led to significant improvements, including a 10% uplift in average cart value from Autocomplete and a 98% increase in conversions from Autocomplete. The vendor, Luigi's Box, also provided Analytics, helping Ziaja further optimize its online store.

Ziaja