Case Study: EXIsport achieves a 32% search conversion uplift with Luigi's Box

Using Autocomplete and Search Analytics Helped EXIsport Increase Search Conversion Rate by 32%

EXIsport, a Slovak sports and fashion retailer with stores in Slovakia and an online branch in the Czech Republic, needed to strengthen its e-commerce performance as international competitors increased pressure. After user experience testing revealed serious shortcomings in website search, the company turned to Luigi’s Box and its Search Analytics product to better understand search behavior and identify opportunities to improve the customer journey.

Luigi’s Box implemented Search Analytics and Autocomplete, helping EXIsport make product discovery faster and more effective. The result was a 32% increase in search conversion rate, 52% year-on-year online revenue growth, and a 9% higher average order value for search users, while overall time on site decreased by 17% as customers found what they needed more quickly.

EXIsport

Juraj Giacko

Head of eCommerce