Case Study: Škoda Auto boosts search conversion with Luigi’s Box

Škoda Auto boosts Search conversion rate by 19% with Luigi's Box

Škoda Auto, a major European automobile manufacturer, faced challenges with its original ecommerce search functionality, which was minimally adaptable and did not effectively handle user queries. Seeking to improve the customer experience on their online merchandise store, Škoda partnered with Luigi's Box to implement its Search and Analytics products to create a more user-friendly and effective search tool.

By implementing Luigi's Box Search, Škoda gained advanced features including typo tolerance, personalization, synonym management, and merchandising options. This solution directly addressed their need for a more relevant and intelligent search. The results were significant, with Luigi's Box driving a nearly 19% increase in search conversion rate, a 92% increase in autocomplete conversion rate, and a 9% decrease in search exit rate within just 30 days.

Škoda Auto