Case Study: Pancernik achieves 175% higher search usage with Luigi's Box

Pancernik boosts search usage 175% with Luigi's Box

Pancernik, a Poland-based online retailer specializing in smartphone accessories, faced significant challenges with its previous e-commerce search solution, which lacked transparency, had restrictive pricing, and provided a poor user experience. The company sought a new provider to improve search functionality and budget efficiency, ultimately selecting Luigi's Box Search with Autocomplete to address these issues.

By implementing Luigi's Box, Pancernik achieved a 175% uplift in search usage, with the rate increasing from 8% to 22% of visitors. The solution also delivered a 77% increase in search conversion rate and a 162% increase in clicks on search results. Luigi's Box provided transparent pricing, responsive local support, and easy integration of external product reviews, leading to a vastly improved experience for both customers and internal staff.

Pancernik