Case Study: Notino improves product discovery with Luigi’s Box

Notino boosts product discovery with Luigi’s Box and adds 2% revenue

Notino, a leading European online beauty retailer, faced challenges in providing relevant search results across its vast product catalog due to exact-match limitations. This led to a poor customer experience when shoppers used colloquial terms or synonyms. To address this, Notino partnered with the search and discovery platform Luigi's Box.

Luigi's Box implemented its intelligent search solution, which handles synonyms and different word forms, eliminating zero-result searches. The vendor also provided personalized product recommendations. This collaboration resulted in a 2% increase in added revenue and a 5% improvement in recommendation performance over Notino's internal system, translating to hundreds of thousands of euros in additional annual revenue.

Notino