Case Study: Lucide achieves 8% B2B conversion uplift with Luigi's Box

Lucide boosts B2B conversion by 8% with Luigi’s Box

Lucide, a Belgium-based lighting retailer operating both B2B and B2C e-commerce stores, faced challenges with its original search functionality. The search often provided irrelevant results or returned no results at all, which frustrated customers and limited product discovery. The company chose Luigi's Box Search to address these limitations and improve the overall customer experience.

Luigi's Box implemented its search solution with autocomplete, utilizing smart ranking and a split data layer to provide personalized results for Lucide's distinct B2B and B2C segments. The implementation led to a significant measurable impact, including an 8% uplift in the B2B conversion rate and a 13% uplift in the B2C conversion rate.

Lucide