Case Study: Brain Technologies streamlines AI app issue management with Luciq

Brain Technologies Uses Luciq to Streamline Development of AI-powered Mobile Apps

Brain Technologies, a cutting-edge AI software company, faced significant challenges in managing bugs and crashes for its mobile apps. Their manual process of tracking issues and creating JIRA tickets was time-consuming and inefficient, leading to slow resolution times and frustrated users. They needed a robust solution to streamline their issue management workflow and improve collaboration between their development, QA, and product teams.

By implementing Luciq, the company gained a comprehensive bug and crash reporting solution. Luciq’s SDK integrated seamlessly with their existing JIRA and Slack workflows, enabling automatic ticket creation and efficient team collaboration. This allowed Brain Technologies to drastically slash resolution times, debug issues faster using detailed logs and repro steps, and ultimately deliver higher-quality apps to their growing user base.

Brain Technologies

Chiragh Dewan

Product Manager