Case Study: EVBox boosts collaboration and alignment with Lucidspark

EVBox uses Lucidspark to facilitate smaller group work which increases collaboration and drives alignment

EVBox, a manufacturing company that provides electric vehicle charging solutions, wanted a more collaborative way to map and improve its customer journey. With marketing and sales teams working remotely and many stakeholders involved, the team needed a tool that would help them align, brainstorm, and make decisions more effectively. They chose Lucidspark, part of the Lucid suite, to support their virtual workshops.

Using Lucidspark, EVBox ran structured customer journey workshops with breakout sessions, voting, timers, and shared boards that kept everyone engaged and organized. The team was able to generate ideas faster, capture input from more people, and reduce follow-up meetings by documenting outcomes in one place. Lucidspark helped EVBox improve collaboration, drive alignment, and create a clear path forward for optimizing the customer journey.

EVBox

Tom Smedes

Acquisition Marketing Manager